Packages
Choose the level of attention that suits your needs.
Ongoing monitoring
Recommended
Monitoring
Available worldwide
An overview of your solar system, help with app setup and access, and a direct service and support hotline.
- Solar-system overview
- App setup and access
- Service and support hotline
02
Denmark only
Care
Ongoing support and annual care for your solar system.
- Everything in Monitoring
- Annual service visit with panel cleaning and a check of system, inverter and battery
- Thermal imaging of your panels during the visit
- Annual production report: your output against the expected
- Check of app, firmware and backup during the visit
- 10% off repairs and extra visits
03
Denmark only
Complete
Prioritised attention. Two visits a year. Quiet certainty, season after season.
- Everything in Care
- Two service visits a year with cleaning
- Response within 4 hours, 7 days a week
- We handle warranty claims with the manufacturer
- One free call-out a year for faults (up to 1 hour of labour)
- Up to 5 years extended warranty after an approved review
- 20% off repairs
After sign-up we run an objective review of your installation. On approval, we back up to 5 years of extended warranty through our ongoing service.
+45 29 82 22 88Mon-Fri 08-17contact@energysafety.com
One-time payment
Denmark only
Rescue Setup
Restore the connection to your monitoring and receive an initial overview of your backup status.
- Complete system review
- Monitoring access restoration
- Initial status report
- One-time payment - no commitment
What happens after you pay
Tell us about your system
The basics. So we can set everything up properly.
We connect your monitoring
Access established. Your backup status reviewed.
Your system is monitored
We follow the system and contact you if something needs attention.
No commitment
You can cancel under the site terms.
Whichever package you choose, you gain peace. We keep watch. So you are free.
See the process